Contact us here on our website within 24 hours of a mistaken purchase or encountering a problem, and we’ll exchange your purchase price for a refund or store credit. We regret that we cannot refund shipping charges on paperback books, and if you wish to return a paperback book for a refund or credit the book must be undamaged upon arrival back at our warehouse (you will also be responsible for the return shipping charges). Of course, if you encounter a problem with a download, contact us at the above link so we can replace the file or otherwise correct the problem at no charge.
Thank you for being part of our reader community—we couldn’t do any of this without you.
Your Service Team at Bywater Books